CAREERS

Role Overview

Singapore Malay Chamber of Commerce & Industry (SMCCI) is seeking a proactive and organised Assistant Manager to support departmental operations, stakeholder engagement, programme coordination, reporting, and internal follow-ups.

This role supports the Manager and senior management in ensuring that assigned initiatives, events, membership-related activities, partnerships, and projects are carried out effectively and in alignment with SMCCI’s organisational objectives.

The position is suitable for someone who is ready to take on a supporting leadership role, with responsibilities beyond an Executive-level position, while still working under the guidance of the Manager or Department Manager.

Key Responsibilities

Department Coordination & Operations

• Support the Manager in coordinating departmental work plans, timelines, deliverables, and follow-ups.
• Track outstanding matters, project milestones, action items, and internal updates.
• Coordinate with SMCCI Secretariat teams to ensure smooth execution of assigned tasks and initiatives.
• Prepare reports, summaries, presentations, and updates for management review.
• Support improvements to workflows, templates, documentation, and internal processes.

Membership & Stakeholder Engagement

• Support engagement with SMCCI members, partners, programme participants, vendors, and external stakeholders.
• Assist with member queries, follow-ups, onboarding, renewals, outreach, or retention initiatives where relevant.
• Maintain accurate records of member, partner, and stakeholder interactions.
• Coordinate working-level communications with government agencies, corporate partners, vendors, and service providers.
• Escalate sensitive or complex matters to the Manager or senior management when required.

Programme, Event & Project Support

• Assist in planning and coordinating SMCCI programmes, events, workshops, masterclasses, meetings, and business engagements.
• Prepare event timelines, task lists, registration updates, logistics plans, attendance records, and post-event summaries.
• Liaise with speakers, trainers, vendors, partners, members, and internal teams.
• Monitor assigned deliverables to ensure programmes or projects are completed on time.
• Support collection of feedback, survey responses, and basic outcome reporting.

Business Development & Partnership Support

• Support follow-ups on partnership, collaboration, sponsorship, and business development opportunities.
• Assist in preparing proposals, meeting notes, briefing papers, partnership summaries, and follow-up emails.
• Maintain records of discussions, leads, deliverables, and next steps.
• Support business matching, member referrals, outreach activities, and stakeholder introductions where required.

Reporting, Administration & Documentation

• Prepare minutes, notes of meeting, reports, proposals, presentations, and internal updates.
• Ensure proper filing and documentation of project records, approvals, communications, and supporting documents.
• Support budget tracking, procurement requests, vendor coordination, and payment documentation where relevant.
• Assist in preparing materials for management, board, committee, or stakeholder meetings.
• Maintain accuracy, clarity, and professionalism in all written work.

Digitalisation & Process Improvement

• Support the use of digital tools, CRM systems, shared drives, spreadsheets, databases, and AI tools to improve work efficiency.
• Help maintain accurate databases, trackers, contact lists, and reporting templates.
• Identify repetitive manual processes that can be improved or streamlined.
• Support digitalisation efforts that improve member engagement, reporting, programme delivery, or internal coordination.

Leadership & Supervisory Responsibilities

• Guide junior staff, executives, interns, or temporary staff on assigned tasks where required.
• Coordinate cross-functional work involving different Secretariat teams.
• Support the Manager in monitoring timelines, deliverables, and follow-ups.
• Provide task guidance and ensure work standards are met.

Candidate Profile

• Diploma or Degree in Business, Management, Communications, Marketing or a related field.
• Preferably 3 to 5 years of relevant working experience.
• Experience in chambers of commerce, trade associations, membership organisations, SME support institutions, events, partnerships, stakeholder engagement, or programme coordination would be an advantage.
• Strong written and verbal communication skills.
• Good coordination, planning, follow-up, and organisational skills.
• Able to manage multiple deadlines, tasks, and stakeholders concurrently.
• Comfortable preparing reports, minutes, proposals, presentations, and management updates.
• Proficient in Microsoft Office, CRM systems, or other digital tools.
• Able to work independently while keeping the Manager and relevant stakeholders updated.
• Professional, tactful, and able to handle confidential or sensitive information appropriately.

Remuneration & Benefits

• Monthly Salary: SGD $3,300 – $3,600, depending on experience and suitability.
• Employment Type: 2-year contract
• Opportunity to contribute to the development of Malay/Muslim businesses and SMEs in Singapore.
• Exposure to membership engagement, business development, partnerships, programmes, and stakeholder management.
• Professional development through involvement in cross-functional projects and strategic initiatives.

Work Location

On-site at Singapore Malay Chamber of Commerce & Industry, 15 Jalan Pinang, Singapore 199147 & 601 MacPherson Road, #07-13, Singapore 368242

Application

Interested applicants may submit their resume to sitifatimah@smcci.org.sg.

Application deadline: 24 July 2026.

Please note that only shortlisted candidates will be contacted.