1. Introduction

The Singapore Malay Chamber of Commerce and Industry (“SMCCI”, “we”, “us”, or “our”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).

This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website at https://smcci.org.sg/ and our related services, programmes, and initiatives.

2. Personal Data We Collect

        2.1 Information You Provide

  • Full name
  • Contact details (email address, phone number)
  • Company name and designation
  • Business information (e.g., industry, size, services)
  • Membership details
  • Any information submitted via forms (e.g., event registrations, enquiries, applications)

        2.2 Automatically Collected Data

  • IP address
  • Browser type and device information
  • Website usage data (e.g., pages visited, time spent)
  • Cookies and tracking data

        2.3 Third-Party Data

We may receive personal data from:

  • Event platforms
  • Marketing platforms
  • Partner organisations (with consent or lawful basis)

3. Purposes of Collection, Use and Disclosure

        3.1 Membership and Services

  • Processing membership applications and renewals
  • Administering member benefits and services
  • Verifying eligibility (e.g., certifications, programmes)3.2 Programmes and Events
  • Registering and managing events, workshops, and missions
  • Facilitating networking and business matching
  • Communicating event updates3.3 Communications and Marketing
  • Sending newsletters (e.g., SMCCI Insider)
  • Promoting programmes, initiatives, and opportunities
  • Sharing relevant updates and announcements
    (You may opt out of marketing communications at any time.)3.4 Business Operations
  • Internal reporting and analytics
  • Improving website functionality and user experience
  • Compliance with legal and regulatory obligations

4. Disclosure of Personal Data

We may disclose your personal data to:

  • SMCCI’s related entities (including SMCCI Enterprise Pte. Ltd.)
  • Service providers (e.g., IT vendors, marketing agencies, event platforms)
  • Programme partners and collaborators (where necessary)
  • Government agencies or regulators (where required by law)

All third parties are required to protect your personal data in accordance with the PDPA.

5. Use of Data Intermediaries

Where third-party service providers process personal data on our behalf, they act as data intermediaries under the PDPA and are contractually bound to:

  • Process data only on SMCCI’s instructions
  • Implement reasonable security measures
  • Not use data for unauthorised purposes

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance user experience
  • Analyse website traffic
  • Support marketing and outreach efforts

You may manage cookie preferences through your browser settings.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by law.

When no longer required, personal data will be securely deleted or anonymised.

8. Protection of Personal Data

SMCCI implements reasonable security arrangements to protect personal data, including:

  • Access controls
  • Secure systems and platforms
  • Internal policies and staff training

While we take reasonable steps to protect your personal data, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights Under PDPA

  • Request access to your personal data
  • Request correction of your personal data
  • Withdraw consent for the use of your data

Requests may be subject to verification and applicable administrative fees.

10. Withdrawal of Consent

You may withdraw your consent at any time by contacting us.
Please note that withdrawing consent may affect our ability to provide certain services.

11. Data Breach Management

In the event of a data breach, SMCCI will:

  • Assess the breach promptly
  • Notify affected individuals where required
  • Report to the Personal Data Protection Commission (PDPC) where applicable

12. Contact Us (Data Protection Officer)

For any queries relating to this Privacy Policy or your personal data, please contact:

Data Protection Officer

Sufyan Bin Mohamad Ali
Singapore Malay Chamber of Commerce and Industry (SMCCI) Email: sufyan@smcci.org.sg

13. Updates to This Policy

SMCCI may update this Privacy Policy from time to time. The latest version will be published on our website.

14. Consent

By providing your personal data to SMCCI, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy.

Where required, we will obtain your explicit consent before collecting or using your personal data for specific purposes.

15. Transfer of Personal Data Outside Singapore

Your personal data may be transferred to, stored, or processed outside Singapore by our service providers.

Where such transfers occur, SMCCI will take reasonable steps to ensure that your personal data continues to receive a standard of protection comparable to that under the PDPA.

16. Accuracy of Personal Data

You are responsible for ensuring that the personal data you provide to SMCCI is accurate and complete, and for updating us of any changes.

Business Closure:

Company Lunch - Thurs, 30 April (12pm - 2pm)

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